If one could list the five major functions of a quality HR department, what would those five functions be and which of those have the greatest impact on management’s opinion of HR?
This question was asked in a number of human resource groups on the professional networking site Linked-In. There were approximately 41 individuals who responded to the question and provided a broad range of thoughtful, intelligent answers. We have available on our website, an article that is a summary of the thoughts and comments provided by human resource professionals and consultants.
The purpose of the article is to make the information available to all and allow additional comment and debate. We welcome your continued comments, thoughts, and insights. This report is an attempt to share the comments and views of respondents to a question posed about key human resource functions and their influence on management’s views of HR. The liveliness of the debate and the range of comments indicate that there are a number of issues that need to be better understood.
As some readers may be aware, Quorum Associates is engaged in a study of human resource professionals. The purpose of the project is to develop a better understanding of the challenges and issues human resource professionals face in today's environment. This project entails a series of short and simple digital surveys conducted by the independent national research firm Action Research Institute. A full and detailed analysis of the results of the first survey has been sent to participants and is available in PDF format to those who join and complete the study.
The responses to the question at the beginning of this article are a helpful check on some of the assumptions Quorum is making in developing the surveys. Furthermore, we are trying to listen to some of the unspoken factors that influence the relationship between management and human resources.
We want to thank everyone for taking the time to share their thoughts, views and experience—and encourage continuation of this discussion. We invite all human resource professionals to participate in our study.
Francis Goldwyn
Managing Director
Quorum Associates LLC
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